Privacy Policy

Last Updated: June 10, 2025

Crossroads Kids Club (“Crossroads,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, www.crossroadskidsclub.com (“Site”), or interact with us online.

We collect personal and usage data in several ways:

a. Information You Provide Directly

You may voluntarily provide us with personal information when you:

• Sign up for newsletters or updates
• Fill out a form (e.g., volunteer, contact, event registration)
• Make a donation
• Communicate with us via email, text, or phone

This may include your name, email address, mailing address, phone number, church affiliation, and payment information (processed securely by third-party vendors).

b. Information Collected Automatically

When you visit our site, we may automatically collect information about your device and how you use the site. This includes:

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent

This information is used to improve functionality, troubleshoot issues, and enhance the user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to:

• Recognize your browser and remember preferences
• Analyze site usage through tools like Google Analytics
• Deliver personalized content and advertising through platforms like Meta (Facebook/Instagram) and Google Ads

These technologies may collect or receive information about your behavior on our Site and other websites. You can adjust your browser settings to refuse or delete cookies. Disabling cookies may limit functionality.

We use the information we collect for purposes including:

• Sending newsletters, updates, and promotional messages
• Managing event registrations, volunteer interests, and donations
• Providing support and responding to inquiries
• Improving our Site and outreach strategies
• Conducting advertising and outreach through third-party platforms
• Complying with legal obligations

We may combine the information you provide with data from public sources or third-party platforms to better understand our community and improve communication.

We may use advertising platforms such as Meta (Facebook/Instagram) and Google Ads to deliver targeted ads. These platforms may use cookies, pixels, and other technologies to track activity and behavior across websites.

We may also upload securely encrypted (hashed) contact information, such as email addresses, to platforms like Meta to create custom or lookalike audiences for outreach campaigns. These platforms do not receive plain-text personal information and are contractually prohibited from using it for their own purposes.

To opt out of interest-based advertising, you can visit:

• aboutads.info/choices
• youradchoices.ca (Canada)
• Use browser-level ad-blocking tools

We do not sell or rent your personal information. We may share your data with trusted third parties who assist in operating our Site and services, including:

• Email service providers
• Payment processors
• Analytics providers (e.g., Google)
• Advertising platforms (e.g., Meta)

All third parties are required to handle your information securely and only for specified purposes.

We may also disclose information if required by law or in the event of a merger, transfer, or reorganization of Crossroads.

We retain personal information only as long as necessary for the purposes described above, unless longer retention is required by law.

We use administrative, technical, and physical safeguards to protect your data. While we strive to secure your information, no method of transmission over the Internet or method of electronic storage is completely secure.

You may have the right to:

• Request access to or correction of your information
• Request deletion of your information (subject to legal obligations)
• Opt out of receiving marketing emails
• Limit or block cookie tracking via browser settings

To exercise these rights, email us at contact@crossroadskidsclub.com.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have unintentionally collected data from a child, we will promptly delete it.

Although our Site is directed primarily to users in the United States, international visitors may be subject to additional rights under laws such as the EU General Data Protection Regulation (GDPR).

If you are located in the EEA or UK, you have rights to:

• Access, rectify, or erase your data
• Object to or restrict processing
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with a data protection authority

We rely on your consent, legitimate interests, or contractual necessity to process your data. If data is transferred internationally (e.g., to servers in the U.S.), we will take appropriate safeguards such as Standard Contractual Clauses.

Our Site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies independently.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Site constitutes your acceptance of those changes.

If you have questions about this policy or your personal information, contact us at:

Crossroads Kids Club | PO Box 699 | Streamwood, IL 60107

📧 Email: contact@crossroadskidsclub.com
🌐 Website: www.crossroadskidsclub.com